Social Media Etiquette
SAVOIR-FAIRE & SAVOIR-VIVRE
Sold separately, and free inside the masterclass

Sang-Froid

Capable leaders often stay silent online for a simple reason: they are afraid of public pushback, criticism or an online attack.

It is a reasonable fear. Almost nobody is ever taught how to handle it. And the silence costs money. This module gives you 10 lessons, a sorting drill, and a protocol worth keeping somewhere you can find it in a hurry.

Nobody else in this field teaches it. If your company asks its people to be visible in public, you have created a risk that belongs to them personally, and this is the part that decides whether your programme survives its first bad week.

Criticism
About the work. Has an argument. The most valuable message you will get this month.
Rudeness
About the work, delivered badly. Answer the point, ignore the tone completely.
Abuse
About you. Aggressive, repeated, and non-constructive. This is not a real conversation: block and move on.
Sang-Froid
95 EUR
one payment

Free inside the masterclass. Ten lessons, the drill, the protocol.

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Sang-Froid workshop, up to 25
2,750 EUR
up to 25 people, two hours

Includes the duty of care pack for HR and charter clauses drafted for you.

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Sang-Froid workshop, up to 50
3,950 EUR
up to 50 people, two hours

A second session for managers only and an incident template you can actually use.

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Start with five minutes. No credit card required.

Take the diagnostic. You will see your score before we ask you for anything.